tag:blogger.com,1999:blog-3958299164533609601.post948886922408023074..comments2008-09-30T14:27:13.069-04:00Brad Foutzhttp://www.blogger.com/profile/10947628685973058401noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-3958299164533609601.post-71276792319224245262008-09-30T13:43:00.000-04:002008-09-30T13:43:00.000-04:00I have the same problem but my drive has never worked. I paid for Acronis TI Server edition and from the first try it gave the error "Drive is in use or has bad sectors". I assume and you confirm that it can work with a drive in use so I don't even understand that error. I also schedule downtime and scan drive, no errors found, none fixed. I'm also a pretty heavy user of TI for workstations, so I know how this SHOULD work, but have never seen it work on a server.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3958299164533609601.post-59129033063334819432008-07-10T16:49:00.000-04:002008-07-10T16:49:00.000-04:00Next time use Paragon Software. Better product and if you have a tech support issues, they pick up the phone....Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3958299164533609601.post-11878761400490497162008-04-01T16:26:00.000-04:002008-04-01T16:26:00.000-04:00I need to agree with the comments about the terrible support.<BR/>It takes days to get a response when you are trying to resolve an issue that is critical.<BR/>I also had a technician (Asier Gutierrez) insinuate that I did not have a legal copy and would not provide any support. I do have a legal copy but they cannot find it in their data base, but they say “Please, beware that the provided serial number is only for internal use, and it is not usually distributed, only in very particular cases.”<BR/><BR/>I would not buy their products going forward…..Anonymousnoreply@blogger.com